e-Griffin Consulting Limited ("e-Griffin") is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. The information we collect and how we use it

When you use our service we need to know your name, postal address, e-mail address, telephone number and payment details.

We gather this information to allow us to process any orders you may make, to provide you with cost estimate advice and for the purposes of recording statistics compiled from all costs estimates generated. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer services agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents or sub-contractors may contact you by post, e-mail, facsimile or telephone to ask for your feedback and comments on our services.

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would like to receive this information, please send an e-mail message to info@e-griffin.com.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would like toreceive this information, please send an email to info@e-griffin.com

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you would like us to disclose your information in this way, please send an email to info@e-griffin.com

2. Our use of cookies and other information gathering technologies ("IGT's")

IGT's enable our system to recognise you when you visit our website again and improve our service to you and may also be used to compile aggregate information about areas of our website that are visited most frequently. This traffic information can be used to enhance the content of our website and make your use of it easier. We do not track which pages you look at while visiting our website. If you wish to reject our IGT's, you can configure your web browser to do so.

3. How we protect your information

The internet is not a secure medium. However we have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect online.

4. Links

Our website contains links to other websites. Please note that we are not responsible for the privacy practices of such other websites and advise you to read the privacy statements of each website you visit which collects personal information.

5. Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

6. Updating your details

If any of the information that you have provided to e-Griffin changes, for example if you change your e-mail address, name or payment details, please let us know the correct details by sending an e-mail to [info@e-griffin.com] or by sending a letter to e-Griffin Consulting Limited, 1 Spaldwick Road, Stow Longa, Huntingdon, Cambridgeshire PE28 0TL.

7. Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Regularly reviewing this page will ensure that you are always aware of what information we collect and how we use it. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. By submitting your information you consent to these transfers.

8. How to contact e-Griffin

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to info@e-griffin.com.

Version: 10 September 2003